Comfy setteeAnonymous reviewerThe settee arrived and was erected quickly. You wouldn’t think it came through the door as a flat pack. Very comfortable and the cushions keep their shape easily. I also purchased an extra set of covers.
Very pleased and would recommend.4
Comfy EktorpAnonymous reviewerA very comfy sofa. Easy to put together. Perfect size
Thank you 5
Comfortable and great valueAnonymous reviewerVery comfortable and great value with removable covers for washing or replacing 5
Got the bad one in the bunchAnonymous reviewerI bought two Ektorp two seaters. The grey green one was fine - no problems. The grey was a nightmare. There's a screw goes from the arm into the back and it wasn't coming through enough for the bolt to screw on. I took it all off again to see they then found out I couldn't unscrew it. I'm 62 and size 8 - I can't screw it in that tight by hand. Then I realised the screw was completely knackered. I ended up having to use the arm from my old Ektorp. This is the 4th Ektorp I've had and I've never had a problem so I'm assuming this was just a bad one but it took a long time, I ended up in tears and I'm having to use an old arm. Couldn't get help from Ikea. Please Ikea, do not make this even worse by pointing me in the direction of your service that puts them together - 1. It's too late now and as this is my 4th Ektorp I didn't think I needed help. 2. I can't afford it. Very upset about this.2
Responded To Your Email Re: My Complaint - No Reply BackAnonymous reviewerDespite replying to the email I received from your customer service representative regarding my complaint as requested, I have not received a reply or even an acknowledgement. Very poor show, IKEA!1
Horrendously UncomfortableAnonymous reviewerI am certain that what we've had delivered is not comparable to what we sat on in the store. Like another recent reviewer, after sitting on our Ektorp for less than an hour both myself and Husband ended up with horrendous lower back pain. It is indeed like sitting on the hard base. The back cushions are also the same causing upper back discomfort. I'd really love someone from IKEA to get in touch with me so that I can discuss this further.1
Ektorp 2 seaterAnonymous reviewerThis was a replacement buy for the leather one we had previously and does not disappoint. Easy to transport and put together.5
Wouldn’t recommend Anonymous reviewerBrought this sofa as the one we sat on in store was so comfortable! Ours was not when it arrived feels like we are sitting on the base as hardly any cushioning, raised the issues with ikea under the “10 year guarantee “ to be told tough no help offered at all1
SofaAnonymous reviewerReally pleased with how they look and very comfortable.5
Excellent sofa, so comfy andAnonymous reviewerExcellent sofa, so comfy and so easy to put together. Great value for money.5
Comfortable setteeAnonymous reviewerVery comfortable and easy to construct. Only negative was the covers felt a bit hard but will probably improve with washing in due course.4
Uncomfortable and no space on the sofa to sit on itAnonymous reviewerI’m really disappointed with this sofa. First of all, I was going to buy the armchair and the fabric of that is 80% cotton / 20 % polyester blend. I decided to get the sofa instead and assumed the covers would have the same composition - they don’t! The fabric of the sofa is 92% polyester 8% cotton. What’s more confusing is that you can buy additional covers for the sofa and the composition of these is 50 / 50 cotton polyester blend?! Is this correct IKEA that you have three different composition of covers for the same item?? There must be some error here. Either way I felt misled and the fabric of the sofa is an awful disgusting polyester weave.
Sitting on the sofa is also very uncomfortable. The cushions are so plump and dense that you can’t sink into it and relax, you’re pushed either off the edge by the back cushions or pushed into the middle of the sofa if you sit on the edge. I’m sat on it now and it’s hurting my back. I can’t recommend at all.2
Easy to buildAnonymous reviewerThis sofa was bought last minute for a property rental. I cannot comment on the durability. However it was very easy to built, the quality of the built looked fine and felt comfortable.5
Great sofaAnonymous reviewerGreat sofa4
Lovely little sofaAnonymous reviewerLovely little sofa5
Excellent quality and comfortableAnonymous reviewerExcellent quality and comfortable5
EktorpAnonymous reviewerI bought one in may of this year looks nice easy to assemble but most certainly does not keep its shape looks like an old sack when you get up2
Super sofaAnonymous reviewerThis is the third Ektorp I have bought & I love them. So very sad the range is being discontinued.5
Best ever sofaAnonymous reviewerThis is the most comfortable of all sofas.5
Green EktorpAnonymous reviewerReally pleased with the quality of this sofa. The cushions are big and full making it really comfy and big enough for the 2 of us to share easily.5